Caller Alert FAQ           
Internet Call Waiting*, Online Caller ID** and Modem-on-Hold - Free for Eagle's Realm 14X Subscribers!

*Requires Call Waiting service from your phone company.  **Requires Caller ID service from your phone company

Yes, you can stay online without missing important calls when you're using Eagle's Realm 14X to connect to the Internet!
Our Call Alert can notify you when someone is calling while you are online. You can choose to take the call or ignore the call. It's like Internet Call Waiting with no monthly fees, no ads and no spyware.
Plus, you get full featured Caller ID software that shows and speaks callers name and number, logs all your incoming calls, blocks unwanted calls and zaps telemarketers.
When you're online

The Eagle's Realm Call Alert allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your phone company to detect an incoming call. If you have Caller ID and Call Waiting, also called Call Waiting ID or Visual Call Waiting, Our Call Alert will show the caller's name and number, so you can decide if you want to answer the call or ignore it.  You can put internet on hold, take a call and continue browsing after you finish talking.

Internet Call Waiting services like AOL Call Alert, CallWave, Pagoo or BuzMe transfer your calls to their call centers. They know who's calling you and can subject your callers to advertisement. Our Call Alert doesn't transfer your calls anywhere. It uses your modem to get Caller ID information supplied by your phone company. So your privacy is protected and you are in complete control of your calls!


Know who is calling

                                                       
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Our Caller Alert uses your modem to identify the callers before you answer the phone. You must subscribe to the caller id service from your phone company and have a CallerID capable modem.
The Call Alert shows a balloon with the caller's name and number. The program also announces incoming calls using text-to-speech engine.
You can set a different ringtone for each caller or type of callers. 20 ringtones are included with the program plus you can use any wav file.
Keep a complete history of your incoming calls
Log Your Calls


                                                             
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Our Call Alert logs all your incoming calls. It keeps the date, time, name and phone number of each call. You can view a complete call history or calls received today, this week or this month. You can select what type of calls you want to see - all calls, local calls, long distance calls etc.

Call history is stored in a standard CSV file and can be edited and exported to other programs using Microsoft Excel.


Protect your privacy                                Click for larger image




Privacy Manager allows you to configure how Our Call Alert handles incoming calls. For example, you can set the Call Alert to automatically answer all calls from private (blocked) numbers after first ring and play a message telling the caller to unblock his/her number.

The Call Alert can block calls from specific numbers or reject any other type of unwanted calls (blocked number, out of area etc.) by answering and playing selected message. Several useful messages are included with Our Call Alert. You can also record your own wav files and use them with the program.

If you don't want to be bothered by late calls, you can set your "quiet time" and Our Call Alert will block all calls during that time. Important numbers can be marked so they ring through anytime.

All Privacy Manager settings including names and numbers are stored in a standard CSV file and can be imported from or exported to other programs using Microsoft Excel.
Zap telemarketing and other unwanted calls

Our Call Alert can automatically 'zap' telemarketers with a special 'number disconnected' tone. After receiving this tone telemarketer's computer will delete your number from its database. The program can play Federal 'do-not-call' warning forcing telemarketers to remove you from their calling lists - by law!

You can set the program to reject unwanted calls manually or automatically after selected number of rings. If you select to zap the calls manually the program pop-ups a dialog and lets you decide if you want to zap this call or not.


 
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