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SlipStream Interoperability with Security Software

AVG AntiVirus
In order for SlipStream to work correctly with AVG Anti-Virus, SlipStream must be granted access to the internet. The following instructions are for AVG version 7.1.
 
  1. Once AVG Anti-Virus is installed, restart the computer and install the SlipStream Web Accelerator.
  2. Reboot the computer after installation.
  3. After reboot, when the SlipStream Web Accelerator connects to the server for the first time, AVG will prompt the user about granting the Accelerator Core Services (Slipstream) access to the internet. Check the box that says "Save the answer" and select Allow.

Slipstream will be allowed access to the internet; however, there will sometimes be e-mail scanning problems, as described below.

Correcting E-mail Scanning
Sometimes SlipStream causes AVG Anti-Virus unable to scan incoming emails. A quick fix would be to stop SlipStream from accelerating email sending/receiving. A better, yet more complicated solution is to configure AVG and your email client without losing SlipStream’s email acceleration functionality.

Quick Fix But Lose Acceleration
This solution restores AVG AntiVirus’s email scanning functionality, but stops SlipStream from accelerating email sending/receiving.
 

  1. Click on SlipStream's system tray icon. Go to the "Settings" menu.
  2. Switch to the "Features" tab.
  3. Uncheck the POP3 checkbox.



Configuring AVG and email client without losing acceleration

This solution is lengthier and more complicated than the quick fix described above. However, it ensures that both AVG’s email scanning and SlipStream’s email acceleration will be functional. This solution requires AVG to be enabled whenever you send or receive emails.
 

  1. Write down the POP3 and SMTP servers of your email account. Later on you will need them to setup AVG’s email scanner ports.
  2. You need to set up AVG email scanner so that it uses the same POP3 and SMTP servers as well as the same listening ports as the email client does.
    1. Open AVG’s control center, click on ‘Email Scanner’ and go to ‘Properties’.
    2. Select the ‘Personal E-mail Scanner" under Installed Plugins and click on ‘Properties’.
    3. Click on the ‘Servers’ tab. Delete any ‘automatic’ POP3 or SMTP settings, if there are any.
    4. Click on ‘Add’.
    5. Under ‘Server type’, choose POP3 from the drop-down menu.
    6. Under ‘Connection’, choose ‘Fixed host’. Enter the POP3 server from step 1 in the first textbox.
    7. Take note of the ‘Local port (used in e-mail client)’. Click ‘OK’ to save the settings.
    8. Set up the SMTP settings by repeating steps iv to vii above with your SMTP server for the email account.
  3. Now you need to modify the account settings of your email client:
    • Set both the POP3 and SMTP servers to "127.0.0.1".
    • Set the POP3 and SMTP listening ports to the ones you noted down in step 2
    • The procedure below shows you how to change the mail servers and their listening ports in Outlook Express.
       
      1. Go to Tools → Accounts.
      2. Click on the ‘Mail’ tab, select the account whose settings you wish to modify, and then click on ‘Properties’.
      3. Switch to the ‘Servers’ tab. Enter 127.0.0.1 for both POP3 and SMTP servers.
      4. Click on the ‘Advanced’ tab. Enter the SMTP and POP3 server ports you noted in Step 2.


 

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